Senior Officer, Residential
Job Purpose
Assist the immediate supervisor in asset management role of residential portfolio and all related matters.
Key Responsibilites
- Support the immediate supervisor in implementing strategy which maximizes revenue and profitability of the business.
- Handle inspections, negotiate and interacting with prospective and existing Tenants on new lettings, tenancy renewals, as well as rent collection and preparing related documents.
- Support the immediate supervisor in managing the budgetary process; develop income/expenditure/capital budgets.
- Ensure outstanding marketing, leasing and delivery of all service levels affecting the residential portfolio, together with plans for enhancing and improving its renovation works such that maximum rental returns can be achieved.
- Coordination of tenants requirements for move in and departure, budgetary control and assisting with the oversight of the daily operation and maintenance of the properties within the portfolio.
- Liaise with all sections of Hysan and business partners when required to ensure first class efficient service, communications, and speedy delivery.
- Build and continuously strengthen best relationships with tenants, seek feedback and ensure follow-up on same.
- Maintain an active external networking system with property agents and other business partners in the property market.
- Collect and analyze residential market data (including industry and competitive trends) compiling reports for better understanding and actionable market opportunities.
Skills, Qualification and Experience Requirements
- Degree holder in Hotel / Business / Surveying / Estate Management or related disciplines.
- Over 5 years’ experience with developers in leasing / service apartments/ hotel nature in Hong Kong.
- Good negotiation, communication, and presentation skills.
- Strong business acumen and customer focus.
- Meticulous, pro-active, passionate, and easy to get along with.
- Fluent in Cantonese, Mandarin, and English.
- Candidates with less experience will be considered as Officer.