Senior General Manager, Retail
Job Purpose
To lead the team to maximize rental income and optimize trade mix for the assigned retail portfolio through:
- Devising and executing a clear positioning and tenant mix strategy for the responsible shopping malls
- Mobilize resources to drive traffic and boost tenant’s sales
Key Responsibilities
- Set a clear positioning and tenant mix strategy for our shopping malls that will enhance the long-term rental value of Hysan’s retail portfolio. Strike a balance between rental, branding, tenant mix and occupancy rate.
- In so doing, take into account changing macro market trends, consumer shopping behaviour, tenant’s performance and business strategy, online e-commerce opportunity etc. to optimize our portfolio plan
- Develop and ensure delivery of annual business plan, rental forecast and budget
- Champion key asset management initiatives for the assigned retail portfolio for instance, renovation or refurbishment program, amenities upgrade etc.
- Deep understanding of the tenant’s business nature, strategy, sales trend and development plan.
- Build partnership with key tenants. Always keep abreast of their latest development plans and create mutually beneficial business opportunities ahead of competition
- Closely monitor retail market trends and always bring in new retail concepts to the mall, bringing excitement to the shoppers.
- Build a potential tenants pipeline and be more decisive in terminating poor performers & those who cannot sustain.
- Lead, motivate and develop retail team
Skills, Qualifications and Experience Requirements
- Degree holder, preferably in real estate, sales & marketing, management. MBA a plus
- 20 years plus working experience, with at least 10 years in leading and managing a business portfolio
- Good track record in sales / marketing and business development, preferably in the property field
- Possesses a vision, able to think and act at a strategic level
- Sharp analytical and financial skills, enabling individual to anticipate issues and identify opportunities ahead of others
- Strong marketing sense and knowledge about tenant’s operation efficiency
- In-depth experience in customer development, able to build trust and partnership with internal and external key stakeholders
- Strong leadership in building team, fostering cross-team collaboration and problem-solving
- Excellent written and spoken English and Chinese