Manager, Property Management

Job Purpose

  • Responsible for the overall management of the company’s assigned building / portfolio.
  • Taking up the ownership to oversee all processes of building operations and establish accountability for all subordinates.
  • Taking a ‘helicopter view’ to ensure Key Performance Indicators (KPI) are met.


Key Responsibilities

  • Carry out strategic plans and co-ordinate action schedule for provision of creative Grade A shopping mall and offices management services.
  • Ensure all policies and procedures are fit for-purpose, make recommendations for improvements and ensure that any changes deemed necessary by the business are implemented.
  • Prepare management budget for the assigned properties and ensure good budget control.
  • Recommend strategic plans for business development and service scopes as to align with market/company changes.
  • Safeguard landlord's rights and to comply with prevailing related statutory requirements.
  • Build and continuously strengthen good relationship with tenants.
  • Ensure the assigned portfolio have first class management and maintenance services, and recommend improvement where necessary.
  • Co-ordinate with technical services & customer service teams and other internal departments e.g. Leasing, Marketing to ensure effective provision of tenant management services.
  • Maintain external networking and ensure good knowledge of market (including industry/competitor/best practices) trends.
  • Select, motivate, retain and develop staff members to meet current and future organizational needs.
  • Perform any other duties as assigned by the Senior.


Skills, Qualifications and Experience Requirements

  • University graduate with related property management qualification or equivalent.
  • Minimum 5 years’ experience in property management with at least 3 years’ in managerial level.
  • Excellent people management skill and client relationship management
  • Proficiency in both spoken and written English and Chinese