Customer Services Representative (Shopping Mall)

Job Purpose

To provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers.

 

Key Responsibilities

  • Be responsible for providing high standard concierge service to our tenants and customers in our shopping mall.
  • Handle customers' enquiries & requests, support marketing / promotional activities and the daily operations of our property management services.

 

Skills, Qualifications and Experience Requirements

  • Diploma holder with at least 1 year's customer service experience focusing in frontline customer interaction, hotel or shopping mall concierge experience
  • Pleasant personality, outgoing and presentable
  • Excellent customer service attitude and communication skills
  • Good in spoken and written English and Chinese. Competent in spoken Putonghua.
  • Good in PC skills
  • Willing to work on shift (5 days/week)
  • Entitled to PH (17 days/year)
  • Work location: Causeway Bay
  • Fresh Graduate will also be considered

 

 

Candidate with more experience will be considered as Senior Customer Services Representative.

 

 

An attractive remuneration package will be offered to the right candidate.  Interested parties please press "Apply now". 

 

 

For enquiries, please call / whatsapp: 9760 3380.

 

 

Hysan is an equal opportunity employer.  All information collected will be kept in strict confidence and used solely for recruitment related purposes within the Hysan Group Companies.

 

 

You may get to know more about us through www.hysan.com.hk