Customer Services Representative / Senior Customer Services Representative

Job Purpose

To provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers.


Key Responsibilities

  • Be responsible for providing high standard concierge service to our tenants and customers in our shopping mall.
  • Handle customers' enquiries & requests, support marketing / promotional activities and the daily operations of our property management services.


Skills, Qualifications and Experience Requirements

  • Diploma holder with at least 1 year's customer service experience focusing in frontline customer interaction, hotel or shopping mall concierge experience
  • Pleasant personality, outgoing and presentable
  • Excellent customer service attitude and communication skills
  • Good in spoken and written English and Chinese. Competent in spoken Putonghua.
  • Good in PC skills
  • Willing to work on shift (5 days/week)
  • Entitled to PH (17 days/year)
  • Work location: Causeway Bay
  • Fresh Graduate will also be considered



An attractive remuneration package will be offered to the right candidate.  Interested parties please press "Apply now". 



For enquiries, please call / whatsapp: 9760 3380.



Hysan is an equal opportunity employer.  All information collected will be kept in strict confidence and used solely for recruitment related purposes within the Hysan Group Companies.



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