Asset Manager - Retail Development

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This is a pivotal role with end-to-end responsibility for asset management, spanning pre-opening preparation, leasing coordination, marketing, operational readiness and stabilised asset performance. The successful candidate will work closely with internal teams, joint-venture partners and external stakeholders to deliver a compelling retail destination and maximise the asset’s long-term value.

Key Responsibilities

•    Lead the end-to-end asset-management strategy and execution for the retail development, covering leasing, marketing, operations and financial performance.
•    Facilitate new lettings, renewals, rent reviews and tenancy negotiations; oversee day-to-day tenant relationship management.
•    Drive pre-opening planning and execution, including tenant fit-out coordination, operational policies and procedures, tenant communications, handover preparation and overall operational readiness.
•    Oversee day-to-day retail operations after opening, ensuring a high standard of customer experience, tenant service, safety and asset presentation.
•    Prepare, manage and monitor annual budgets, operating expenses, business plans, financial forecasts and regular management reports.
•    Analyse asset performance, including rental income, occupancy, sales productivity, marketing effectiveness and operating costs; identify opportunities to enhance revenue, control costs and improve returns.
•    Work closely with Project Management, Finance, Leasing, Marketing and other internal teams to ensure a seamless transition from project delivery into operations.
•    Develop and execute placemaking initiatives, marketing campaigns and promotional activations that reinforce the project’s positioning, drive footfall and support tenant sales performance.
•    Conduct regular market research, competitor benchmarking and rental analysis to inform leasing, tenant-mix and asset-enhancement strategies.
•    Build and maintain constructive working relationships with joint-venture partners, tenants, consultants, service providers and relevant external stakeholders.
•    Support asset-enhancement initiatives and strategic projects as required.

Skills, Qualifications and Experience Requirements

•    Degree holder in Real Estate, Surveying, Property Management, Business Administration or a related discipline.
•    At least 7 years’ relevant experience in retail leasing, asset management, portfolio management, retail operations or marketing, preferably gained with a reputable property developer, landlord, retail operator or consultancy.
•    Demonstrated experience in managing the commercial and operational performance of a retail or commercial property, including budgeting, forecasting and P&L management.
•    Experience in retail-project pre-opening, opening and/or post-opening stabilisation is highly preferred.
•    Strong commercial acumen with the ability to interpret financial and operational data and translate insights into practical business actions.
•    Proven negotiation, stakeholder-management and tenant-relations skills.
•    Highly organised, proactive and detail-oriented, with the ability to manage multiple workstreams and deliver under pressure.
•    A collaborative team player who can work effectively across functions while independently driving assigned initiatives.
•    Passion for retail, placemaking and creating engaging customer and community experiences.
•    Proficient in written and spoken English and Cantonese; Mandarin is an advantage.
•    Candidates with less experience but strong potential may be considered for an Assistant Manager or another appropriate title.