Senior Recreation Manager / Recreation Manager

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Job Purpose

To plan, design, organize and execute kid and family programs to engage Lee Gardens customers.  

Key Responsibilities

• Build the Lee Gardens kids and family programs as a leading one in the industry
• In charge of Playdots, the kid clubhouse of Lee Gardens, organising internal and external programs with 3rd parties. 
• Prepare and manage the budget and ensure effective and efficient deployment 
• Handle customer services in a professional manner and be proactive in service improvement. 
• Develop the member base and maintain high customer’s satisfaction.
• Set up SOPs for the staff and closely monitor the execution, particularly on safety. 
• Perform ad hoc tasks as assigned by senior management.

Skills, Qualifications and Experience Requirements

• Degree Holder in Sports, Leisure and Recreation / Event Management / Hospitality or related disciplines;
• Minimum 8 years of Operations / Club / Recreation House and management experience with at least 5 years at managerial level;
• Detail-minded, strategic thinking, creative, excellent communication and presentation skills;
• Fluent in both spoken and written English and Chinese;
• Strong leadership and client relationship management skills. 
• Committed to a positive attitude.  
• Shift duties and work on weekends and public holidays will be required.